Plantronics Bluetooth Headset

August 28, 2010 by Admin  
Filed under Avaya Voice Solutions

Bluetooth headsets can be used to provide seamless wireless connectivity to a Bluetooth enabled cell phone or computer. Bluetooth is a fast evolving technology. An average headset provides connectivity within 30ft of the source. Bluetooth 1.1, 1.2 and 2.0 are the most commonly used platforms. Bluetooth 2.0 has backward compatibility with the previous versions and [...]

Plantronics Mobile Headset

August 27, 2010 by Admin  
Filed under Avaya Voice Solutions

Today’s world is about freedom. People want the freedom to talk anywhere, anytime. This can be seen from the record sales of mobile devices all over the developing world. But this thirst for freedom does not stop here. Now mobile users want to use mobile headsets that will remove the need to hold the mobiles [...]

Plantronics USB Headsets

August 26, 2010 by Admin  
Filed under Avaya Voice Solutions

Today’s applications, such as games, movies and music players, all pay a significant amount of attention to their audio aspects, using these aspects to guide, prompt and entertain users. This has made the audio quality of headsets a top priority for all PC users. Did you know that the sound quality of your system directly [...]

Business Telephone Systems?Reach the Next Level With VoIP

August 25, 2010 by Admin  
Filed under Avaya Voice Solutions

<!– @page { margin: 2cm } P { margin-bottom: 0.21cm } A:link { so-language: zxx } –>
Business Telephone Systems have come a long way since the days when Alexander Graham Bell paged Watson to come into his office. These days, a string connected to two tin cans just won’t get it done when it [...]

Integrated Voice Response Systems?Cut Costs Without Cutting Service

August 24, 2010 by Admin  
Filed under Avaya Voice Solutions

It doesn’t take a genius to figure out that we are experiencing the most difficult economic times since the Great Depression. With businesses of all sizes feeling the pinch, the need to cut costs wherever possible is critical to survival. An Integrated Voice Response (IVR) can go a long way toward reducing expenses while maintaining [...]

Workforce Management Software – The Lifeblood of Call Center Efficiency

August 23, 2010 by Admin  
Filed under Avaya Voice Solutions

If you operate a call center, you know how important it is to have reliable Workforce Management (WFM) software . Without it, you face the danger of being understaffed during peak call periods, which can lead to customer dissatisfaction and a possible loss of business, and you won’t be able to accurately gauge your workforce’s [...]

You Can’t Go Wrong With an Ericsson Phone System

August 22, 2010 by Admin  
Filed under Avaya Voice Solutions

When it comes to selecting a phone system, you can’t go wrong with an Ericsson phone system. Pioneers of the GSM digital mobile phone platform, way back in 1956, Ericsson offers communication systems that are flexible, scalable and suited to a wide variety of work environments and purposes. The company prides itself on viewing each [...]

IP or Not IP That is the Question

August 21, 2010 by Admin  
Filed under Avaya Voice Solutions

Will the technology I invest in today be obsolete in 5 years?
Will the only systems installed in 5 years be IP systems? Is it
a mistake to consider digital phone systems? These are questions
that I am frequently asked. The answers are not as cut and dried
as some would think.
Some people are not even aware of what [...]

VoIP Types that are Available

August 20, 2010 by Admin  
Filed under Avaya Voice Solutions

Increasingly popular with both today’s home users and businesses alike, VoIP looks set to replace traditional phone usage in a big way. Three main types of VoIP exist:
Consumer VoIP
Numerous consumer oriented VoIP services have low cost or free voice calling. This can be through a specific adaptor connecting to broadband services at home, or through [...]

Internet Telephony over Peer to Peer Networks

August 20, 2010 by Admin  
Filed under Avaya Voice Solutions

Peer to Peer technology (P2P) first came into focus through companies like Napster and Kazza, who developed file sharing applications that would allow users to share their own files, as well as search for and download files of other users on the network. Instead of relying on a centralized client server relationship, a peer to [...]

« Previous PageNext Page »